Many members of the Canadian Coast Guard (CCG) are sharing the problems they are having as a result of the phoenix pay system. We know that the workers at the pay center are doing their best but UCTE members are being told that it will still be several weeks before their files will even be assigned to someone.
UCTE continues to be in discussions directly with CCG in an attempt to mitigate the hardship on those cases for which we are aware while recognizing that this problem is much bigger than CCG. That being said, we are encouraging all affected members to file grievances. Indications from CCG is that they will accept our proposal that all grievances related to the Pheonix pay system will be heard at final level. Attached is wording to help you.
Should you have any questions, please contact your Regional Vice-President.